Skip to content
MerchKern
AblaufWorkflowErgebnisseResultsCSVCSVPreisePricingFAQFAQ
DEEN
Log inTry it free
AnmeldenKostenlos ausprobieren

Information for consumers

Withdrawal information

Consumers generally have 14 days to withdraw from a distance contract. Special rules apply when digital performance starts early.

Last updated: 16 August 2026

Legal draft based on the statutory model. The two-stage electronic withdrawal function is implemented; professional legal review remains required before publication.

Exercise withdrawal
On this page
  1. Right of withdrawal
  2. Effects of withdrawal
  3. Digital content and early performance
  4. Model withdrawal form

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform Max Bauer, Lazy Ass Tools, Franz-Xaver-Neun-Str. 13, 84347 Pfarrkirchen, Germany, email: [email protected], by an unequivocal statement of your decision. You may use the model below, but it is not mandatory.

To meet the deadline, it is sufficient to send your communication before the withdrawal period expires.

Effects of withdrawal

If you withdraw, we will reimburse payments received from you without undue delay and no later than 14 days after receiving your withdrawal. We generally use the same payment method as the original transaction unless expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.

If you expressly requested that a digital service begin during the withdrawal period, you may owe a proportionate amount for the part supplied before withdrawal where the statutory requirements are demonstrably met. The current purchase flow goes directly to Stripe Checkout without an additional MerchKern confirmation screen and does not collect a separate early-performance declaration. We therefore do not automatically treat the use of one credit as a complete loss of the withdrawal right or as a fixed refund deduction. Technically failed outputs and restored reservations do not count as credit use.

Digital content and early performance

For digital content not supplied on a tangible medium, the right of withdrawal may expire when performance begins if you expressly consented to early performance, acknowledged the loss of that right and received a contract confirmation.

For an ongoing digital service, early performance does not automatically extinguish the right immediately. The current purchase flow records the purchase confirmed through Stripe but no separate early-performance declaration. The classification of subscriptions, credits and generated files will be legally approved before B2C production.

Model withdrawal form

If you wish to withdraw, you may submit the following information:

To Max Bauer, Lazy Ass Tools, Franz-Xaver-Neun-Str. 13, 84347 Pfarrkirchen, Germany, [email protected]

I hereby withdraw from the contract concluded by me for the following service:

Ordered on:

Name:

Address:

Email of the MerchKern account:

Date:

Signature (only if submitted on paper):

Send withdrawal by email[email protected]
MerchKern

Merch design. Down to the core.

ProductWorkflowResultsCSVPricingFAQ
Learn moreSee the reference workflowSee file specifications
Account
Log inTry it free
© 2026 MerchKern
Legal noticePrivacyTermsRefundsWithdrawalContactCancel subscriptionExercise withdrawal